Shipping policy

Shipping Policy

Thank you for visiting and shopping at sph2onge.co.uk. Following are the terms and conditions that constitute our Shipping Policy.

UK Domestic Shipping Policy

Shipment processing time
Orders are processed within 2-3 business days. Orders are not packaged or shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional time in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email, telephone or via our social media pages.

Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment cost: UK ONLY
Order Value up to £19.99 - £3.99 
£20.00 + - FREE

UK deliveries are via Royal Mail 48hr tracked.

Packages sent via Royal Mail that do not arrive when expected (up to 5 working days from dispatch) could have gone astray in the post. In this circumstance we have to wait 10 days before we can class the package as lost.

Once dispatched, you must contact us if you have not received your order within the timescale expected.

INTERNATIONAL
Order Value up to £4.95 - £5.00
£5.00 - £20.00 - £10.00
£20.01 + - £15.00

IRELAND
Order Value up to £4.95 - £6.00 
£5.00 - £25 - £8.00 
£25.00 + - FREE